This practical book is designed for the busy person who needs general purpose letters covering a broad range of subjects Most of the model letters have been time proven in actual use The best letters are short and simple They are positive and convey warmth and friendliness It is suggested that you personalize the letters to the greatest possible degree озныт Формат: 13 см х 20,5 см 3 edition Авторы Джеймс Э Нейл James E Neal Dorothy J Neal.  Переводчики:Издательство: Neal Publications, 1999 г Мягкая обложка, 180 стр ISBN 1-882423-14-3 Язык: Английский.